Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by our team, you'll get your refund typically within 48 hours.  However, due to the impact of novel coronavirus (COVID-19), it may take up to an additional 5-10 business days to process your return and issue a refund. Thank you for your understanding and we apologize for the inconvenience.

What items are returnable?

Items in brand new condition and in their original packaging purchased in the last 270 days.

What items are non-refundable?

  • Used or opened items. 
  • Items marked as final sale.
  • Free gifts or promotional items with retail value.

Why is my order number not working?

When starting your return using your order number, be sure to enter the number in the following format: BLS-12345678.  If the order you are returning ends with a -1 or -2, you do not need to enter these as part of your order number to start your return.

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